LinkedIn Live Event | How to 4x ROI on Tech Investments
About
Don’t miss this LinkedIn Live event!
Join our LinkedIn Live on “How to 4x ROI on Tech Investments: Why CX is the best way to build a common vision and maximize value.”
It’s no secret that technology has the potential of transforming your business, helping you grow, scale your operations, and lower your costs.
But did you know that for every ONE technology success story, there are up to FIVE unsuccessful ones?
As a CX leader, you know how powerful a customer-first approach can be in creating a common vision and driving alignment and real change across your organization. In fact, taking a CX-driven approach can lead to success on FOUR out of FIVE technology projects.
Join CX and tech transformation gurus Bryce Cramer and Daniel Roundy in this live session where we will take a closer look at why organizations fail to get ROI out of their tech investments, why a CX-driven approach leads to 4x greater success, and how you can rally your organization around a winning vision that leads to winning results.
Here’s what you can expect:
1) The Tech ROI Lie: Distinguish fact from fiction when it comes to getting value from tech investments.
2) The Truth about CX: Delve into the undeniable impact of a CX-driven approach for driving true ROI.
3) Connecting = Winning: Explore ways to build a common vision and create connected experiences that maximize business and customer value.
About our guest:
Bryce Cramer – Owner, MezzoConnect
Bryce Cramer’s 25-year career incorporates various modalities including Customer Experience, Enterprise Architecture, Strategic Management Consulting, and Technology. From this wide background, he excels at bridging the gap between business strategy, technology enablement, and building project ready execution plans. His degree in cognitive science, which combines psychology with computer science, has shaped his career as he always incorporates the human element to help his clients maximize their ROI of their investments.
About the host:
Daniel Roundy – Chief Experience Officer, nxtting
Daniel is a transformation leader focused on value creation through human-centered, technology-enabled customer and employee experiences. He led global business, IT, CX, and EX transformation initiatives at Microsoft from 2003-2016. Since 2016, he has led CX and EX transformations with Fortune 500 clients in high tech, financial services, retail, and other industries.
Daniel co-founded strategic design and innovation firm nxtting in 2023. He enjoys spending his free time with his wife and kids, and supporting their pursuits in rock music, animation, video game development, and musical theater.
