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Service Offerings

What We Do

We utilize our proprietary
Experience Management Framework
to solve complex organizational and technology challenges.

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What makes us different?

Emotion

Emotion is a foundational requirement that we bake into every design and solution.

Using our approach, you can kickstart a new strategic initiative, build on or enhance an ongoing effort, and even revive past failed projects.

This framework will get you a differentiated execution ready plan that you can immediately deploy that is organizationally aligned and technically sound.

Our services apply across many contexts, but our key focus includes:

  • Human Centric AI
  • Employee Experience
  • Sales Customer Journey
  • Project & Change Management
  • IT Operations
  • IT Architecture

Experience Management

Ready to help our clients build the organizations, business models, and digital capabilities of the future.

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MezzoConnect

Services

Employee Experience

Exceptional Employee Experience (EX) is a key to delivering exceptional Customer Experience (CX). Our consulting services help organizations create workplaces where people thrive—driving engagement, innovation, and performance.

Sales Customer Journey

Utilizing a fixed-fee workshop format, align effective marketing and drive more sales by building end-to-end customer journey maps and personas to bring new insights around a clarified common vision. This approach also improves your CRM effectiveness to align with your strategic vision. You will have a kick-starter to improve marketing, engage customers, streamline processes, and drive sales success.

Human Centric AI

Artificial Intelligence should elevate—not replace—human capability. Our Human Centric AI services are designed to integrate seamlessly into your workflows, enabling your people to do their best work with clarity, confidence, and purpose. We help identify solutions, build holistic roadmaps, attain alignment across silos, and ensure you are prepared for the various technical and organizational opportunities.

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IT Operations

Streamline your IT service management framework, if it's ITIL or otherwise, with MezzoConnect’s proven Experience Management Framework. Engage better with your business partners, enhance efficiency, improve delivery, and ensure operational effectiveness. Transform your IT processes and drive success with our expert consulting today.

Project & Change Management

Empower your transformation with MezzoConnect’s integrated approach. Our certified professionals combine the rigor of Program and Project Management with the human-centric power of Change and Experience Management—delivering outcomes that are not only on time and on budget, but embraced and sustained.

IT Architecture

Proven enterprise architecture methodologies, such as TOGAF, to address complex IT solutions be it, Artificial Intelligence, complex integrations, data models, or cornerstone platforms. We utilize a human centric approach to identify the value proposition for your internal or external customers and focus on maximizing ROI and transforming the IT landscape.

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